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Promotion Terms & Conditions

  1. Enter promo code NBA25 at checkout to receive 25% off on any order over $50.
  2. Valid only at NBAStore.com on a qualifying product order of in-stock merchandise of $50or more.
  3. Not valid for jerseys, Brand Jordan, Nike, gift certificates, gift cards, taxes, or other services. Cannot be combined with any other offer or promotional offer.
  4. Except where required by law, cannot be redeemed for cash or cash equivalent, reproduced, modified, sold, traded, refunded or replaced if lost or stolen.
  5. Not valid on previous purchases. No cash back. Certain brands or merchandise may be excluded.
  6. All purchases on NBAStore.com are subject to the NBAStore.com terms and conditions, which may change at any time.
  7. NBAStore.com also reserves the right to change the terms and conditions applicable to discount codes at any time. Void where prohibited.

Help Desk

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Emails About Your Order Home

Below are some emails you may receive about your order:

  • Confirmation of Order - Automatically generated when we get your order. It contains your order number, receipt and other information.
  • Confirmation of Shipment - This confirms that all or part of your order has shipped. If tracking information is available, it will be in this email.
  • Problem with Order Notice
    You may receive this important email for the following reasons:
    • Trouble processing your order
    • Trouble with payment information
    • Inability to ship to the address provided
      • If you receive this email, please call our Customer Service Department toll-free at 1-866-SHOP-NBA (1-866-746-7622) as soon as possible.
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Delivery
You can track your order at any time by clicking here and logging into your account or filling out the Track Order section. If there is a problem with your order delivery, please contact CS by filling out our Customer Service Form here or calling us toll-free at 1-866-SHOP-NBA (1-866-746-7622).
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Order Status
Visit the order tracking page to check your order status. Once you log in, you will have access to all of your current orders.
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Cancellations

Under special circumstances, all or part of your order may need to be canceled. Reasons include:

  • Item is unavailable or out of stock.
  • Inability to obtain correct payment information.
  • Inability to ship to the provided address.
  • Customer requested cancellation.

If your order is canceled you will receive notification via email.

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